Payment terms
Payment may be made through payment in advance.
Information regarding the various means of payment is presented on the following link.
Ordering All correspondence between the parties will be assumed to take place by e-mail. Following the placement of an order, the Customer undertakes to monitor his e-mail. The purchase agreement initially becomes binding after viking.se confirms the order by e-mail.
Provided the order has not been despatched, the Customer shall have the possibility to cancel, in whole or in part, the order by contacting CustomerService by telephone.


Delivery
Deliveries pursuant to these terms and conditions shall only take place to locations abroad. The normal delivery period is 1-2 weeks from the order date. In the event the delivery period is estimated to take longer, the Customer will be notified of such by e-mail. Unless otherwise specifically agreed with bifrost.se, orders exceeding two thousand (SEK 2,000) kronor in value, will be sent as registered parcels.


Right to cancel purchase/Return
The Customer is entitled to return ordered goods with the exeption of customized jewellery. The Customer must notify viking.se regarding such within fourteen (14) days from the date of receipt of the goods. The notice shall take place by e-mail to or by post to:
Bifrost Silversmide
Box 18 S-542 21
Mariestad
SWEDEN.

Return shall take place to Bifrost Silversmide Box 18 S-542 21 Mariestad SWEDEN +46501-71175, and a copy of the order confirmation must be enclosed. Returns cannot be made on a COD basis. Returned products must be in unused and undamaged condition unless the goods have been damaged or modified as a result of some circumstance which is not attributable to the Customer. The Customer must pay return postage.
Complaints In connection with delivery of incorrect or defective goods, the Customer must immediately submit a complaint in writing and state the problem therein.


Damage bifrost silversmide shall not be liable for defects/delays, nor shall it be liable for any damage, whether direct or indirect, beyond the provisions set forth above or otherwise provided to private persons under statutory consumer law legislation.